Our Services

At Dispute Insight, we provide specialised services designed to address your most complex construction disputes, to keep cash flowing and projects progressing. Our approach is built on practical experience and a commitment to delivering effective, tailored solutions.

Advisory Services

Contract Review

We provide detailed contract reviews both before and after execution, giving you clarity on your obligations, risks, and commercial position.

Our review process identifies key contractual risks and presents them in a clear, structured format, including:

  • Relevant contract clauses and obligations

  • Associated commercial and delivery risks

  • Practical advice on how to manage, mitigate, or allocate those risks

For pre-contract reviews, we help you understand exposure before signing and support informed negotiation. For post-contract reviews, we clarify obligations and risk areas to support effective project delivery and dispute avoidance.

 

Early Dispute & Claims Advisory

Receive clear, practical advice to assess claim viability, interpret contractual positions, and determine the right strategy. We review claims, identify key risks and evidentiary gaps, and help you decide whether to pursue, negotiate, adjudicate, or escalate a dispute. Contact us for a quote.

Claims Preparation & Submissions

Effective claims rely on strong logic, robust evidence, and clear presentation. We convert project records, programmes, and contractual entitlements into well-structured claims ready for negotiation, adjudication, or other formal dispute resolution. Our services include:

  • Preparation of complete claims, including variations, extensions of time, and payment entitlements

  • Review and refinement of existing claims

  • Development of quantum assessments and delay analyses

  • Preparation of supporting evidence schedules and chronological records

 

Adjudication & Arbitration Support

Successful outcomes in adjudication and arbitration depend on thorough preparation and strategic clarity. We provide practical support in structuring claims, organising evidence, and preparing submissions, either independently or alongside legal teams requiring construction expertise. Our support includes:

  • Strategy development and case preparation for adjudication and arbitration

  • Assistance for both claimants and respondents

  • Evidence indexing and document management

  • Drafting of submissions and supporting materials in collaboration with legal counsel

 

Neutral Appointments

Garry North provides independent dispute resolution services across the construction sector, acting in a neutral capacity to support fair and efficient outcomes as an associate member of the Arbitrators and Mediators Association of New Zealand.

Appointments include adjudication, arbitration, mediation, med-arb, and expert determination. These services are delivered in accordance with relevant legislation, contractual frameworks, and industry standards.

Garry is available for appointment by contractors, principals, homeowners, legal representatives, insurers, and financiers seeking impartial and commercially practical resolution of construction disputes.

Services include:

  • Adjudicator appointments under the Construction Contracts Act

  • Arbitrator appointments under the Arbitration Act or contractual arbitration agreements

  • Mediation and med-arb facilitation

  • Expert determinations as per the contractual terms or by agreement

  • Independent support to assist parties in negotiation and resolution

Resolving Disputes Effectively

We offer a range of dispute resolution methods including mediation, arbitration, adjudication, expert determination, and Med-Arb. Our goal is to find the most suitable and efficient path to resolution for your specific situation.

Our Unique Approach

What sets Dispute Insight apart is our deep, practical experience in the construction industry. From boots-on-the-ground apprenticeship to complex dispute resolution, we bring a grounded, real-world perspective to every case. This hands-on understanding allows us to anticipate challenges and provide more effective, actionable advice.

Who Benefits?

Our services are ideal for contractors, legal teams, and finance departments who require expert assistance in navigating construction disputes. If you're facing complex claim issues, contractual misunderstandings, or require impartial advice, Dispute Insight is your trusted partner.

Ready to resolve your dispute?

Contact Dispute Insight today for expert advisory and dispute resolution services. We are based in Christchurch, New Zealand, and are dedicated to helping your business succeed.